Insights
Smarter local marketing, in plain English.
Short, practical guides to help you get found, earn trust and win more customers nearby.
Local SEOKeep your Google Business Profile accurate
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Use your real business name, choose relevant categories and keep contact details and opening hours current. Only list an address or service area that meets Google's eligibility rules. Accurate information helps customers make an informed choice; it does not guarantee a ranking.
Paid adsStart with a focused advertising budget
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Choose one service and a defined area before expanding. Separate advertising spend from management fees, decide what counts as a useful enquiry and configure tracking before evaluating performance. Review lead quality as well as the number of clicks.
WebsitesMake the next step clear on mobile
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Explain the service, the area you cover and how to contact you. Keep forms short, make phone links easy to tap and check the page on a real phone. A clear page helps visitors take the next step without promising that every visit becomes an enquiry.
ReviewsAsk for honest reviews, without incentives
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Invite customers to share genuine feedback after a completed service. Do not offer rewards, write reviews for them or only invite customers who are likely to be positive. Follow the review platform's current rules and avoid sharing personal details in public replies.
Lead follow-upGive every enquiry a clear next step
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Record where each enquiry came from, who will respond and its current status. Use reminders to prevent missed follow-ups. If automated messages are used, make them accurate, respect consent and privacy requirements and provide a way to reach a person.
StrategyMeasure opportunities, not just traffic
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Track calls, form submissions and relevant booking requests alongside website visits. Review which enquiries match your services and area, and which become opportunities. Use the same definitions over time so you can compare performance without confusing activity with outcomes.
Start with a clearer picture
